Every call answered. Every visit documented.

ClerkMD writes the clinical note while the visit is still happening, and runs the phone while it does: bookings, reschedules, reminders, after hours. The two jobs that eat a practice’s day, in one system.

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Click it and book an appointment out loud. It connects to a demo practice, Demo practiceSunrise Family MedicineFamily medicine in Phoenix, AZ. Eleven doctors, taking check-ups, sick visits, vaccinations and chronic care.Invented for this demo. No real patients, no real appointments..

Runs on your existing number
Transcript and note in the room
Per-practice data isolation
The product

One morning, on one screen.

Calls answered, appointments booked, notes waiting to be signed, and the three things that actually need a person. Colour on this page means someone has to do something.

ClerkMD
Sunrise Family Medicine
Admin
Practice
  • Dashboard
  • Schedule
  • Call Logs
  • AI Scribe
  • Patients
  • Doctors
  • Team Management
  • Practice Settings
MA
M. Alvarez
alvarez@sunrisefamily.clinic
Dashboard
Receptionist liveMA

Today

Open schedule
24appointments
8a
9a
10a
11a
12p
1p
2p
3p
4p

Needs attention

  • Ruth Okafor: note unsigned for 3 days

    Review
  • Callback requested by Dean Whitfield

    Call
  • Dr. Alvarez has no availability set for Sept

    Set

AI receptionist

Answering
Call log
Inbound
18
2 transferred to a person
Handled
83%
15 of 18 closed without staff
Reminders
22
3 no answer
Phone time
41m
6 outside clinic hours

Recent calls

Call log
  • 10:41

    Marisol Reyes

    Booked a Thursday follow-up, sent the confirmation.

    1m 12s
  • 10:08

    Dean Whitfield

    Reminder for tomorrow 9:20. Confirmed.

    0m 38s
  • 09:52

    Unknown caller

    Asked about insurance. Transferred to front desk.

    2m 04s
  • 08:57

    Ruth Okafor

    Moved Thursday to Tuesday 9:40 with Dr. Alvarez.

    0m 52s

Scribe

Open scribe
9sessions scribed today

7 of 9 signed, 2 still open

1h 34m of audio scribed

Dashboard · Sunrise Family Medicine · admin view
The problem

The visit ends. The charting doesn’t.

Most of a clinic day is not spent with patients. It goes to the record, during clinic and then again at home after the last one leaves. The phone takes whatever is left: the calls nobody can pick up mid-consult, and the ones that come at eleven at night.

ClerkMD hands the hours back.

Where a clinic day goes

Ambulatory physicians, measured by direct observation.

With the patient, face to face
27%
EHR and desk work, during clinic
49%
Everything else: staff, admin, phone
24%

Then one to two more hours of documentation after clinic ends. That is the part ClerkMD takes.

Sinsky et al., Annals of Internal Medicine, 2016

01 / Ambient scribe

The note is finished before the visit is.

Start it in the room and forget it is there. The scribe transcribes the encounter as it happens, keeping the two voices apart, and drafts a structured note behind the transcript. What is left at the end is editing, not writing.

Drafts while you talk
Diarised transcription runs live in the room, and the note builds section by section behind it.
Structured, not a wall of text
Complaint, history, review of systems, assessment, plan, medications, follow-up.
Yours to edit
Correct it, regenerate it with your own instructions, copy it into the chart.

Ruth Okafor

August 4, 2026

Completed

Session Details

Duration

11m 42s

Date

August 4, 2026 at 10:15 AM

Patient

Ruth Okafor

Doctor

Dr. Alvarez

Clinical Summary

Chief Complaint

Sore throat of three days duration.

History of Present Illness

Gradual onset over three days. No fever. Mild discomfort on swallowing, no dysphagia or respiratory difficulty.

Review of Systems

Pharynx mildly erythematous. No exudate. No cervical lymphadenopathy.

Assessment

Viral pharyngitis. Nothing to suggest bacterial infection.

Plan

  • Rest and fluids
  • Ibuprofen as needed for discomfort

Follow-up

Return in one week if symptoms persist, or sooner with fever.

Awaiting review. Signing files this on the patient's chart.

Scribe · session detail, note and transcript
02 / AI front desk

Answered on the first ring. Including at 2am.

The receptionist picks up on the number patients already call. It checks what is actually free, books it, and texts the confirmation before the caller hangs up. Every call comes back as a recording, a transcript and a summary.

Books against live availability
Real doctor schedules, blocked dates and business hours. Not a callback request.
Reminders before the visit
A queued call and a text ahead of each appointment, with the outcome recorded against it.
Hands over when it should
Anything clinical, urgent or off-script goes to a person with the context attached.

Ruth Okafor

Inbound · 2:14 AM · 0m 52s

Handled

Summary

Caller rescheduled a Thursday appointment to Tuesday 11 August at 9:40 with Dr. Alvarez. Confirmation texted. No staff involvement needed.

Appointment

Tuesday, August 11 at 9:40 AM

Dr. Alvarezconfirmed

Transcript

AI Receptionist

Sunrise Family Medicine, this is the assistant. How can I help?

Patient

Hi, I need to move my appointment, I can't make Thursday.

AI Receptionist

No problem. I have you down for Thursday the sixth at two fifteen with Dr. Alvarez. Would you like the next opening?

Patient

Yes please.

AI Receptionist

I have Tuesday the eleventh at nine forty, or Wednesday the twelfth at two fifteen.

Patient

Tuesday works.

AI Receptionist

Booked for Tuesday the eleventh at nine forty with Dr. Alvarez. I'll text the confirmation now.

Patient

Great, thank you.

AI Receptionist

You're welcome. Take care.

Call logs · after-hours reschedule, handled without staff
The platform

Everything else the practice runs on.

Call log

Every conversation, both directions, with audio, transcript and outcome.

Scribe queue

Every session with its status, and the notes still waiting on a signature.

Schedule

Multi-doctor week view, per-doctor availability, blocked dates.

Patients

Records, conditions, visit history and a summary of what happened last time.

Reminders

Queued calls and texts ahead of each appointment, with reach rates.

Roles and audit

Admin, physician, receptionist. Scoped to one practice, every action logged.

How it works

Set it up this afternoon. It answers tonight.

  1. 01

    Point the number at it

    Forward the line patients already call. Nothing about how they reach you changes.

  2. 02

    Set the rules

    Hours, doctors, availability, and what the receptionist may and may not do on its own.

  3. 03

    Run the visit

    Start the scribe in the room. The note drafts while you are still talking.

  4. 04

    Review and sign

    Check the flags, edit what needs editing, copy it into the chart.

Patient conversations are the most sensitive data a practice holds. Here is exactly what is in place today. No more than that.

  • Encrypted in transit and at rest
  • Per-practice data isolation
  • Role-based access
  • Full audit log

Answer every call.Write every note.Leave at five.

We take practices one at a time. Leave your email, or ring the demo line and hear it answer first.